Turnaround of Hotel Operations and Financial Feasibility Modelling, Hospitality Design, Operation, Financial Management, Indigenous Mentorship

This project involved an asset turnaround including a comprehensive re-set on operations, market repositioning, operational design, facilities programming, procurement and staging, introduction of hospitality accounting principles, revenue management principles, new pricing, guest experience package re-costing and re-pricing and management planning of future development projects.

The goal was adding guest experience value through design and improved alignment with the new cabin market positioning, driving revenue generation for these guest rooms through a higher rate structure for the balance of 2021 and into the future.

Pure North also took over the planning and procurement to complete 12 new Haida House Cabins to accelerate the FF&E (furniture, fixtures and equipment) acquisition, delivery and installation and to mentor the staging completion to receive guests in as many cabins as possible for the 2021 season and to create some digital photography assets for marketing purposes.

Procurement included utilizing existing purchases and further, extensive furniture and accessory purchases including window coverings, bedside tables, dining table/desk, footstools, lamp tables, lamps, baskets, pillows, fans, binoculars, luggage racks, hooks, soap dispensers and smallwares required to deliver breakfast hampers to cabins.